The job it does
Shoppers ask about returns, delivery times and how to care for a product. This agent takes those conversations, one shopper at a time, and answers from what you give it.
- Answers where shoppers are. Your Shopify storefront, website chat or WhatsApp.
- Answers from your own documents. Attach your shipping, returns and product documents to the agent; Alchemist checks that the agent answers from the right file.
- Is tested before it goes live. Alchemist runs a setup review and tests on the draft before publishing, and can review the live agent’s real conversations afterwards.
- Leaves a record. The agent carries a self-identity, and its recorded actions go to an immutable, append-only audit log.
- Has a spend cap. You can set an optional monthly spend cap for the agent.
What it connects to
Storefront, website chat, WhatsApp
Chat agents talk to people on a Shopify storefront, on website chat or on WhatsApp.
The Shopify connector
Shopify is one of Olbrain’s connectors. Ask Alchemist what it can do with your store today.
Your documents
Policies, product guides and FAQs attached to the agent, with a check that it answers from the right file.
Your other systems
Connectors including Google Workspace, Notion, Linear, Calendly and WooCommerce, plus any REST API or your own MCP server.
Jobs on Shopify events
For work with nobody chatting, Alchemist can build an automatic job that starts from a Shopify webhook, a schedule or an email.
Run in Olbrain Noesis
Once published, the agent runs in Olbrain Noesis, where you run and govern your agents.
How it is built in Alchemist
-
Install Alchemist in the assistant you already use
Claude Code:
claude plugin marketplace add Olbrain/alchemist-plugin && claude plugin install alchemist@alchemistThen run
/mcpand pick alchemist to sign in.Codex:
codex mcp add alchemist --url https://alchemist.olbrain.com/mcp/ && codex mcp login alchemistClaude.ai: add a custom connector named Alchemist with the URL
https://alchemist.olbrain.com/mcp/, then Connect and sign in. -
Describe the agent in plain words
For example:
Build a customer-support chat agent for my Shopify store. It should answer questions about shipping, returns and our products from the documents I attach, in chat on my storefront. -
Let Alchemist plan, build and test it
Alchemist works out the kind of agent, plans it, builds it and tests it. It asks you before anything goes live.
More install options are on the For developers page.
Questions
What do I need to start?
Claude Code, Codex or Claude.ai, with Alchemist installed, and an Olbrain account to sign in with. You describe the agent in plain words; Alchemist plans it, builds it, tests it and asks before anything goes live.
What does it cost?
Once live, an agent costs ₹20,000 a month after a 30-day trial that starts when it is first made live, plus ₹2 per message from the first message, with model cost and WhatsApp fees included. Prices exclude 18% GST. Voice is priced on request. Building it with Alchemist uses Alchemist credits; Alchemist’s free start gives 300 credits for 90 days after email verification. See Pricing.
Can it answer on WhatsApp too?
Chat agents built with Alchemist talk to people on website chat, WhatsApp or a Shopify storefront. Tell Alchemist which channels you want.
Where is the data stored?
Olbrain stores and processes data in Google Cloud, Mumbai (asia-south1). Detected PII is tokenized before a payload reaches a language model. See Trust & security.
Can it do something specific for my store?
Ask Alchemist. Once it is connected, its alchemist_capabilities tool returns the full, current list of what it can build, including what it can’t build yet.
Talk to Olbrain
Enterprises build self-serve, with Olbrain’s forward-deployed engineers, or together with them (co-build). To talk through a support agent for your store, contact Olbrain.
Contact Olbrain